How can I fix the letters on my laptop keyboard?

When I type a question mark I get a 脡

So I had to press shift-6 to get a question mark.

For quotations I get 脠

For the squiggly button beside the 1 i get a \



Can anyone help me change these settings ??



Thanks c:How can I fix the letters on my laptop keyboard?i would just take it to geek squad! that are really cool there!

microsoft office

PDA